15001 سؤال وجواب - Questions & Answers 15001 (Arabic)

• UAE: Free delivery on orders over 200 AED. A flat rate of 15 AED applies to orders below 200 AED. (Delivery: 2–4 business days)
• GCC: Free shipping on orders over 500 AED. For orders below 500 AED, shipping is calculated at checkout based on package weight. (Delivery: 2–7 business days, depending on the courier chosen)
• International: We ship worldwide. Shipping charges are calculated at checkout based on package weight and destination. (Delivery: 2–7 business days, depending on the courier chosen)
• Important Note: Customs duties, taxes, or import fees are not included in the shipping costs and are the responsibility of the customer.
• Processing Time: Orders are typically processed and dispatched within 1–2 business days.

For more details, please refer to our full shipping policy.